We continually strive to ensure our customers receive unparalleled levels of service in all facets of the full supply chain management, and thus remain your preferred carrier of choice.

We believe “engagement” remains of paramount importance and appreciate your views on ways in which we can further improve our service offering.

With above and confidentiality in mind, we have implemented an email address (feedback@neptunepacific.com) in which we welcome yours and your staff’s contribution & thoughts on how we can further develop and improve your experiences partnering with our organisation. We want to know where we have not been able to meet your expectations and conversely, we also would like to know of instances where our staff have been able to exceed your expectations in a positive way. Your voice will help direct the way we internally drive change, including process and system improvements and staff training and development.